feat(helpdesk_extras): Filtrar registros many2one por active=True cuando el modelo tiene campo active

- Agregar método _get_relation_domain para verificar si modelo tiene campo active
- Aplicar filtro [('active', '=', True)] en todos los search_read de campos many2one
- Afecta a widgets: radio, checkbox, select dropdown y many2many
- Solo muestra registros activos en formularios del sitio web

helpdesk_extras/models/helpdesk_team.py

@@ -577,6 +577,28 @@ class HelpdeskTeamExtras(models.Model):
         html_str = etree.tostring(field_el, encoding='unicode', pretty_print=True)
         return html_str, field_id_counter
 
+    def _get_relation_domain(self, relation_model, env):
+        """Get domain for relation model, filtering by active=True if the model has an active field
+        
+        Args:
+            relation_model: Model name (string)
+            env: Environment
+        Returns:
+            list: Domain list, e.g. [] or [('active', '=', True)]
+        """
+        if not relation_model:
+            return []
+        
+        try:
+            model = env[relation_model]
+            # Check if model has an 'active' field
+            if 'active' in model._fields:
+                return [('active', '=', True)]
+        except (KeyError, AttributeError):
+            pass
+        
+        return []
+    
     def _build_template_field_xml(self, template_field, field_id_counter=0, env_lang=None):
         """Build XML element for a template field exactly as Odoo's form builder does
         
@@ -1017,8 +1039,9 @@ class HelpdeskTeamExtras(models.Model):
                 relation = field.relation
                 if relation and relation != 'ir.attachment':
                     try:
+                        domain = self._get_relation_domain(relation, env)
                         records = env[relation].sudo().search_read(
-                            [], ['display_name'], limit=1000
+                            domain, ['display_name'], limit=1000
                         )
                         for record in records:
                             radio_div = etree.SubElement(radio_wrapper, 'div', {
@@ -1056,8 +1079,9 @@ class HelpdeskTeamExtras(models.Model):
                 relation = field.relation
                 if relation and relation != 'ir.attachment':
                     try:
+                        domain = self._get_relation_domain(relation, env)
                         records = env[relation].sudo().search_read(
-                            [], ['display_name'], limit=1000
+                            domain, ['display_name'], limit=1000
                         )
                         default_values = template_field.default_value.split(',') if template_field.default_value else []
                         for record in records:
@@ -1127,8 +1151,9 @@ class HelpdeskTeamExtras(models.Model):
             if relation and relation != 'ir.attachment':
                 try:
                     # Try to get records from the relation model with language context
+                    domain = self._get_relation_domain(relation, env)
                     records = env[relation].sudo().search_read(
-                        [], ['display_name'], limit=1000
+                        domain, ['display_name'], limit=1000
                     )
                     for record in records:
                             option = etree.SubElement(input_el, 'option', {
@@ -1211,8 +1236,9 @@ class HelpdeskTeamExtras(models.Model):
                 relation = field.relation
                 if relation:
                     try:
+                        domain = self._get_relation_domain(relation, env)
                         records = env[relation].sudo().search_read(
-                            [], ['display_name'], limit=100
+                            domain, ['display_name'], limit=100
                         )
                         for record in records:
                             checkbox_div = etree.SubElement(multiple_div, 'div', {