helpdesk.workflow.template.tree helpdesk.workflow.template helpdesk.workflow.template.kanban helpdesk.workflow.template
Stages
SLA Policies
 helpdesk.workflow.template.form helpdesk.workflow.template
helpdesk.workflow.template.search helpdesk.workflow.template Workflow Templates helpdesk.workflow.template kanban,list,form {'search_default_active': 1}

Create your first workflow template!

Workflow templates allow you to quickly set up stages and SLA policies for helpdesk teams. Create a template with predefined stages and SLAs, then apply it to any team with one click.