# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * helpdesk_extras
#
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 18.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2025-12-07 01:00:00+0000\n"
"PO-Revision-Date: 2025-12-07 01:00:00+0000\n"
"Last-Translator: M22 Tech\n"
"Language-Team: Spanish (Mexico)\n"
"Language: es_MX\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
"Plural-Forms: nplurals=2; plural=(n != 1);\n"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template,name:helpdesk_extras.workflow_template_basic_support
msgid "Basic Support"
msgstr "Soporte Básico"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template,name:helpdesk_extras.workflow_template_premium_support
msgid "Premium Support"
msgstr "Soporte Premium"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template,name:helpdesk_extras.workflow_template_development
msgid "Development"
msgstr "Desarrollo"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template,description:helpdesk_extras.workflow_template_basic_support
msgid "Simple workflow with 3 stages: New, In Progress, and Solved. Includes basic SLA policies for response and resolution times."
msgstr "Flujo de trabajo simple con 3 etapas: Nuevo, En Progreso y Resuelto. Incluye políticas SLA básicas para tiempos de respuesta y resolución."

#. module: helpdesk_extras
#: model:helpdesk.workflow.template,description:helpdesk_extras.workflow_template_premium_support
msgid "Enhanced workflow with 4 stages including On Hold. Faster SLA policies for premium customers."
msgstr "Flujo de trabajo mejorado con 4 etapas incluyendo En Espera. Políticas SLA más rápidas para clientes premium."

#. module: helpdesk_extras
#: model:helpdesk.workflow.template,description:helpdesk_extras.workflow_template_development
msgid "Workflow for development teams with stages: New, Analysis, In Progress, Testing, and Done. Includes SLA policies by priority."
msgstr "Flujo de trabajo para equipos de desarrollo con etapas: Nuevo, Análisis, En Progreso, Pruebas y Completado. Incluye políticas SLA por prioridad."

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.stage,name:helpdesk_extras.stage_template_new
#: model:helpdesk.workflow.template.stage,name:helpdesk_extras.stage_template_new_premium
#: model:helpdesk.workflow.template.stage,name:helpdesk_extras.stage_template_new_dev
msgid "New"
msgstr "Nuevo"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.stage,name:helpdesk_extras.stage_template_in_progress
#: model:helpdesk.workflow.template.stage,name:helpdesk_extras.stage_template_in_progress_premium
#: model:helpdesk.workflow.template.stage,name:helpdesk_extras.stage_template_in_progress_dev
msgid "In Progress"
msgstr "En Progreso"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.stage,name:helpdesk_extras.stage_template_solved
#: model:helpdesk.workflow.template.stage,name:helpdesk_extras.stage_template_solved_premium
msgid "Solved"
msgstr "Resuelto"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.stage,name:helpdesk_extras.stage_template_on_hold_premium
msgid "On Hold"
msgstr "En Espera"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.stage,name:helpdesk_extras.stage_template_analysis
msgid "Analysis"
msgstr "Análisis"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.stage,name:helpdesk_extras.stage_template_testing
msgid "Testing"
msgstr "Pruebas"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.stage,name:helpdesk_extras.stage_template_done
msgid "Done"
msgstr "Completado"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.stage,legend_blocked:helpdesk_extras.stage_template_new
#: model:helpdesk.workflow.template.stage,legend_blocked:helpdesk_extras.stage_template_in_progress
#: model:helpdesk.workflow.template.stage,legend_blocked:helpdesk_extras.stage_template_solved
#: model:helpdesk.workflow.template.stage,legend_blocked:helpdesk_extras.stage_template_new_premium
#: model:helpdesk.workflow.template.stage,legend_blocked:helpdesk_extras.stage_template_in_progress_premium
#: model:helpdesk.workflow.template.stage,legend_blocked:helpdesk_extras.stage_template_on_hold_premium
#: model:helpdesk.workflow.template.stage,legend_blocked:helpdesk_extras.stage_template_solved_premium
#: model:helpdesk.workflow.template.stage,legend_blocked:helpdesk_extras.stage_template_new_dev
#: model:helpdesk.workflow.template.stage,legend_blocked:helpdesk_extras.stage_template_analysis
#: model:helpdesk.workflow.template.stage,legend_blocked:helpdesk_extras.stage_template_in_progress_dev
#: model:helpdesk.workflow.template.stage,legend_blocked:helpdesk_extras.stage_template_testing
#: model:helpdesk.workflow.template.stage,legend_blocked:helpdesk_extras.stage_template_done
msgid "Blocked"
msgstr "Bloqueado"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.stage,legend_done:helpdesk_extras.stage_template_new
#: model:helpdesk.workflow.template.stage,legend_done:helpdesk_extras.stage_template_in_progress
#: model:helpdesk.workflow.template.stage,legend_done:helpdesk_extras.stage_template_solved
#: model:helpdesk.workflow.template.stage,legend_done:helpdesk_extras.stage_template_new_premium
#: model:helpdesk.workflow.template.stage,legend_done:helpdesk_extras.stage_template_in_progress_premium
#: model:helpdesk.workflow.template.stage,legend_done:helpdesk_extras.stage_template_on_hold_premium
#: model:helpdesk.workflow.template.stage,legend_done:helpdesk_extras.stage_template_solved_premium
#: model:helpdesk.workflow.template.stage,legend_done:helpdesk_extras.stage_template_new_dev
#: model:helpdesk.workflow.template.stage,legend_done:helpdesk_extras.stage_template_analysis
#: model:helpdesk.workflow.template.stage,legend_done:helpdesk_extras.stage_template_in_progress_dev
#: model:helpdesk.workflow.template.stage,legend_done:helpdesk_extras.stage_template_testing
#: model:helpdesk.workflow.template.stage,legend_done:helpdesk_extras.stage_template_done
msgid "Ready"
msgstr "Listo"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.stage,legend_normal:helpdesk_extras.stage_template_new
#: model:helpdesk.workflow.template.stage,legend_normal:helpdesk_extras.stage_template_in_progress
#: model:helpdesk.workflow.template.stage,legend_normal:helpdesk_extras.stage_template_solved
#: model:helpdesk.workflow.template.stage,legend_normal:helpdesk_extras.stage_template_new_premium
#: model:helpdesk.workflow.template.stage,legend_normal:helpdesk_extras.stage_template_in_progress_premium
#: model:helpdesk.workflow.template.stage,legend_normal:helpdesk_extras.stage_template_on_hold_premium
#: model:helpdesk.workflow.template.stage,legend_normal:helpdesk_extras.stage_template_solved_premium
#: model:helpdesk.workflow.template.stage,legend_normal:helpdesk_extras.stage_template_new_dev
#: model:helpdesk.workflow.template.stage,legend_normal:helpdesk_extras.stage_template_analysis
#: model:helpdesk.workflow.template.stage,legend_normal:helpdesk_extras.stage_template_in_progress_dev
#: model:helpdesk.workflow.template.stage,legend_normal:helpdesk_extras.stage_template_testing
#: model:helpdesk.workflow.template.stage,legend_normal:helpdesk_extras.stage_template_done
msgid "In Progress"
msgstr "En Progreso"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_basic_response
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_premium_response_normal
msgid "Response Time - Normal Priority"
msgstr "Tiempo de Respuesta - Prioridad Normal"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_basic_resolution
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_premium_resolution_normal
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_premium_resolution_high
msgid "Resolution Time - Normal Priority"
msgstr "Tiempo de Resolución - Prioridad Normal"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_premium_response_high
msgid "Response Time - High Priority"
msgstr "Tiempo de Respuesta - Prioridad Alta"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_basic_resolution
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_premium_resolution_normal
msgid "Resolution Time - Normal Priority"
msgstr "Tiempo de Resolución - Prioridad Normal"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_premium_resolution_high
msgid "Resolution Time - High Priority"
msgstr "Tiempo de Resolución - Prioridad Alta"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_dev_analysis_normal
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_dev_analysis_high
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_dev_analysis_urgent
msgid "Analysis Time - Normal Priority"
msgstr "Tiempo de Análisis - Prioridad Normal"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_dev_completion_normal
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_dev_completion_high
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_dev_completion_urgent
msgid "Completion Time - Normal Priority"
msgstr "Tiempo de Finalización - Prioridad Normal"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_dev_analysis_high
msgid "Analysis Time - High Priority"
msgstr "Tiempo de Análisis - Prioridad Alta"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_dev_completion_high
msgid "Completion Time - High Priority"
msgstr "Tiempo de Finalización - Prioridad Alta"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_dev_analysis_urgent
msgid "Analysis Time - Urgent Priority"
msgstr "Tiempo de Análisis - Prioridad Urgente"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,name:helpdesk_extras.sla_template_dev_completion_urgent
msgid "Completion Time - Urgent Priority"
msgstr "Tiempo de Finalización - Prioridad Urgente"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,description:helpdesk_extras.sla_template_basic_response
msgid "<p>Tickets should be responded to within 4 working hours</p>"
msgstr "<p>Los tickets deben ser respondidos dentro de 4 horas laborables</p>"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,description:helpdesk_extras.sla_template_basic_resolution
msgid "<p>Tickets should be resolved within 24 working hours</p>"
msgstr "<p>Los tickets deben ser resueltos dentro de 24 horas laborables</p>"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,description:helpdesk_extras.sla_template_premium_response_normal
msgid "<p>Premium tickets should be responded to within 2 working hours</p>"
msgstr "<p>Los tickets premium deben ser respondidos dentro de 2 horas laborables</p>"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,description:helpdesk_extras.sla_template_premium_resolution_normal
msgid "<p>Premium tickets should be resolved within 8 working hours</p>"
msgstr "<p>Los tickets premium deben ser resueltos dentro de 8 horas laborables</p>"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,description:helpdesk_extras.sla_template_premium_response_high
msgid "<p>High priority premium tickets should be responded to within 1 working hour</p>"
msgstr "<p>Los tickets premium de alta prioridad deben ser respondidos dentro de 1 hora laborable</p>"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,description:helpdesk_extras.sla_template_premium_resolution_high
msgid "<p>High priority premium tickets should be resolved within 4 working hours</p>"
msgstr "<p>Los tickets premium de alta prioridad deben ser resueltos dentro de 4 horas laborables</p>"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,description:helpdesk_extras.sla_template_dev_analysis_normal
msgid "<p>Normal priority tickets should be analyzed within 8 working hours</p>"
msgstr "<p>Los tickets de prioridad normal deben ser analizados dentro de 8 horas laborables</p>"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,description:helpdesk_extras.sla_template_dev_completion_normal
msgid "<p>Normal priority tickets should be completed within 40 working hours</p>"
msgstr "<p>Los tickets de prioridad normal deben ser completados dentro de 40 horas laborables</p>"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,description:helpdesk_extras.sla_template_dev_analysis_high
msgid "<p>High priority tickets should be analyzed within 4 working hours</p>"
msgstr "<p>Los tickets de alta prioridad deben ser analizados dentro de 4 horas laborables</p>"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,description:helpdesk_extras.sla_template_dev_completion_high
msgid "<p>High priority tickets should be completed within 16 working hours</p>"
msgstr "<p>Los tickets de alta prioridad deben ser completados dentro de 16 horas laborables</p>"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,description:helpdesk_extras.sla_template_dev_analysis_urgent
msgid "<p>Urgent tickets should be analyzed within 2 working hours</p>"
msgstr "<p>Los tickets urgentes deben ser analizados dentro de 2 horas laborables</p>"

#. module: helpdesk_extras
#: model:helpdesk.workflow.template.sla,description:helpdesk_extras.sla_template_dev_completion_urgent
msgid "<p>Urgent tickets should be completed within 8 working hours</p>"
msgstr "<p>Los tickets urgentes deben ser completados dentro de 8 horas laborables</p>"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_tree
msgid "Workflow Templates"
msgstr "Plantillas de Flujo de Trabajo"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_tree
msgid "Stages"
msgstr "Etapas"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_tree
msgid "SLA Policies"
msgstr "Políticas SLA"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_tree
msgid "Teams Using"
msgstr "Equipos Usando"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_tree
msgid "Total Stages"
msgstr "Total de Etapas"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_tree
msgid "Total SLAs"
msgstr "Total de SLAs"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_form
msgid "Teams Using This Template"
msgstr "Equipos Usando Esta Plantilla"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_form
msgid "Workflow Template"
msgstr "Plantilla de Flujo de Trabajo"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_form
msgid "Excluded Stages"
msgstr "Etapas Excluidas"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_form
msgid "SLA Policy"
msgstr "Política SLA"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_form
msgid "Stages where time spent will NOT count towards the SLA deadline. Useful for 'On Hold' or 'Waiting for Customer' stages."
msgstr "Etapas donde el tiempo transcurrido NO contará hacia el plazo del SLA. Útil para etapas como 'En Espera' o 'Esperando Cliente'."

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_search
msgid "Template Name"
msgstr "Nombre de Plantilla"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_search
msgid "Active"
msgstr "Activo"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_search
msgid "Archived"
msgstr "Archivado"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_search
msgid "Has Stages"
msgstr "Tiene Etapas"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_search
msgid "Has SLAs"
msgstr "Tiene SLAs"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_search
msgid "Group By"
msgstr "Agrupar Por"

#. module: helpdesk_extras
#: model:ir.ui.menu,name:helpdesk_extras.menu_helpdesk_workflow_template
msgid "Workflow Templates"
msgstr "Plantillas de Flujo de Trabajo"

#. module: helpdesk_extras
#: model:ir.actions.act_window,name:helpdesk_extras.helpdesk_workflow_template_action
msgid "Workflow Templates"
msgstr "Plantillas de Flujo de Trabajo"

#. module: helpdesk_extras
#: model:ir.actions.act_window,help:helpdesk_extras.helpdesk_workflow_template_action
msgid "Create your first workflow template!"
msgstr "¡Crea tu primera plantilla de flujo de trabajo!"

#. module: helpdesk_extras
#: model:ir.actions.act_window,help:helpdesk_extras.helpdesk_workflow_template_action
msgid "Workflow templates allow you to quickly set up stages and SLA policies for helpdesk teams. Create a template with predefined stages and SLAs, then apply it to any team with one click."
msgstr "Las plantillas de flujo de trabajo te permiten configurar rápidamente etapas y políticas SLA para equipos de helpdesk. Crea una plantilla con etapas y SLAs predefinidos, luego aplícala a cualquier equipo con un clic."

#. module: helpdesk_extras
#: model:ir.actions.act_window,name:helpdesk_extras.action_helpdesk_workflow_template_apply_wizard
msgid "Apply Workflow Template"
msgstr "Aplicar Plantilla de Flujo de Trabajo"

#. module: helpdesk_extras
#: model:ir.model.fields,field_description:helpdesk_extras.field_helpdesk_workflow_template_apply_wizard__team_id
msgid "Team"
msgstr "Equipo"

#. module: helpdesk_extras
#: model:ir.model.fields,field_description:helpdesk_extras.field_helpdesk_workflow_template_apply_wizard__workflow_template_id
msgid "Workflow Template"
msgstr "Plantilla de Flujo de Trabajo"

#. module: helpdesk_extras
#: model:ir.model.fields,field_description:helpdesk_extras.field_helpdesk_workflow_template_apply_wizard__replace_existing
msgid "Replace Existing Stages and SLAs"
msgstr "Reemplazar Etapas y SLAs Existentes"

#. module: helpdesk_extras
#: model:ir.model.fields,help:helpdesk_extras.field_helpdesk_workflow_template_apply_wizard__replace_existing
msgid "If checked, existing stages and SLAs will be removed before applying the template"
msgstr "Si está marcado, las etapas y SLAs existentes se eliminarán antes de aplicar la plantilla"

#. module: helpdesk_extras
#: model:ir.model.fields,field_description:helpdesk_extras.field_helpdesk_workflow_template_apply_wizard__stage_count
msgid "Stages to Create"
msgstr "Etapas a Crear"

#. module: helpdesk_extras
#: model:ir.model.fields,field_description:helpdesk_extras.field_helpdesk_workflow_template_apply_wizard__sla_count
msgid "SLA Policies to Create"
msgstr "Políticas SLA a Crear"

#. module: helpdesk_extras
#: model:ir.model.fields,field_description:helpdesk_extras.field_helpdesk_workflow_template_apply_wizard__existing_stage_count
msgid "Existing Stages"
msgstr "Etapas Existentes"

#. module: helpdesk_extras
#: model:ir.model.fields,field_description:helpdesk_extras.field_helpdesk_workflow_template_apply_wizard__existing_sla_count
msgid "Existing SLA Policies"
msgstr "Políticas SLA Existentes"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_apply_wizard_form
msgid "Apply Template"
msgstr "Aplicar Plantilla"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_apply_wizard_form
msgid "Summary"
msgstr "Resumen"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_team_view_form_inherit_helpdesk_extras
msgid "Select a workflow template to quickly set up stages and SLA policies"
msgstr "Selecciona una plantilla de flujo de trabajo para configurar rápidamente etapas y políticas SLA"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_kanban
msgid "Stages"
msgstr "Etapas"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_kanban
msgid "SLA Policies"
msgstr "Políticas SLA"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_kanban
msgid "team(s)"
msgstr "equipo(s)"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_form
msgid "Teams"
msgstr "Equipos"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_form
msgid "e.g., Basic Support, Premium Support"
msgstr "ej., Soporte Básico, Soporte Premium"

#. module: helpdesk_extras
#: model_terms:ir.ui.view,arch_db:helpdesk_extras.helpdesk_workflow_template_view_form
msgid "Describe this workflow template..."
msgstr "Describe esta plantilla de flujo de trabajo..."


#. module: helpdesk_extras
#: model:helpdesk.request.type,name:helpdesk_extras.type_incident
msgid "Incident"
msgstr "Incidente"

#. module: helpdesk_extras
#: model:helpdesk.request.type,name:helpdesk_extras.type_improvement
msgid "Improvement"
msgstr "Mejora"

#. module: helpdesk_extras
#: selection:helpdesk.ticket,business_impact:0
msgid "Critical"
msgstr "Crítico"

#. module: helpdesk_extras
#: selection:helpdesk.ticket,business_impact:1
msgid "High"
msgstr "Alto"

#. module: helpdesk_extras
#: selection:helpdesk.ticket,business_impact:2
msgid "Normal"
msgstr "Normal"