whatsapp_web_groups/helpdesk_extras/wizard/helpdesk_team_share_wizard.py

# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.

import operator

from odoo import Command, api, fields, models, _
from odoo.exceptions import ValidationError


class HelpdeskTeamShareWizard(models.TransientModel):
    _name = 'helpdesk.team.share.wizard'
    _inherit = 'portal.share'
    _description = 'Helpdesk Team Sharing'

    @api.model
    def default_get(self, fields):
        # The helpdesk team share action could be called in `helpdesk.team.collaborator`
        # and so we have to check the active_model and active_id to use
        # the right team.
        active_model = self._context.get('active_model', '')
        active_id = self._context.get('active_id', False)
        if active_model == 'helpdesk.team.collaborator':
            active_model = 'helpdesk.team'
            active_id = self._context.get('default_team_id', False)
        
        # Call parent - portal.share will handle _get_share_url
        # If the model doesn't have portal.mixin, we'll handle it in the wizard
        result = {}
        result['res_model'] = active_model or self._context.get('active_model', False)
        result['res_id'] = active_id or self._context.get('active_id', False)
        
        # Try to get share_link from portal.share, but handle if _get_share_url doesn't exist
        if result['res_model'] and result['res_id']:
            record = self.env[result['res_model']].browse(result['res_id'])
            base_url = record.get_base_url()
            # Check if record has _get_share_url method
            if hasattr(record, '_get_share_url'):
                try:
                    share_url = record._get_share_url(redirect=True)
                    result['share_link'] = base_url + share_url
                except:
                    result['share_link'] = f"{base_url}/helpdesk/team/{result['res_id']}"
            else:
                # Fallback: generate a simple share URL
                result['share_link'] = f"{base_url}/helpdesk/team/{result['res_id']}"
        else:
            result['share_link'] = ''
        
        # Get other default values from portal.share if available
        try:
            portal_defaults = super(HelpdeskTeamShareWizard, self.with_context(active_model=active_model, active_id=active_id)).default_get(fields)
            # Merge portal defaults but keep our share_link
            portal_defaults['share_link'] = result.get('share_link', portal_defaults.get('share_link', ''))
            result.update(portal_defaults)
        except:
            pass
        
        # Continue with the rest of the logic
        if result.get('res_model') and result.get('res_id'):
            # Use sudo() to access team data to avoid security rule issues
            team = self.env[result['res_model']].sudo().browse(result['res_id'])
            
            # Check if we're editing a specific collaborator
            specific_collaborator_id = self._context.get('default_collaborator_id')
            specific_collaborator = None
            if specific_collaborator_id:
                try:
                    specific_collaborator = team.collaborator_ids.filtered(lambda c: c.id == specific_collaborator_id)
                    if not specific_collaborator:
                        specific_collaborator = None
                    else:
                        specific_collaborator = specific_collaborator[0]
                except (ValueError, TypeError):
                    specific_collaborator = None
            
            collaborator_vals_list = []
            collaborator_ids = []
            
            # If editing a specific collaborator, only include that one
            if specific_collaborator:
                collaborator_ids.append(specific_collaborator.partner_id.id)
                collaborator_vals_list.append({
                    'partner_id': specific_collaborator.partner_id.id,
                    'partner_name': specific_collaborator.partner_id.display_name,
                    'access_mode': specific_collaborator.access_mode,
                })
            else:
                # Include all collaborators
                for collaborator in team.collaborator_ids:
                    collaborator_ids.append(collaborator.partner_id.id)
                    collaborator_vals_list.append({
                        'partner_id': collaborator.partner_id.id,
                        'partner_name': collaborator.partner_id.display_name,
                        'access_mode': collaborator.access_mode,
                    })
                # Also include followers if not editing a specific collaborator
                # Use sudo() to access message_partner_ids
                for follower in team.message_partner_ids:
                    if follower.partner_share and follower.id not in collaborator_ids:
                        collaborator_vals_list.append({
                            'partner_id': follower.id,
                            'partner_name': follower.display_name,
                            'access_mode': 'user_own',
                        })
            
            if collaborator_vals_list:
                # Only sort if not editing a specific collaborator
                if not specific_collaborator:
                    collaborator_vals_list.sort(key=operator.itemgetter('partner_name'))
                result['collaborator_ids'] = [
                    Command.create({
                        'partner_id': collaborator['partner_id'],
                        'access_mode': collaborator['access_mode'],
                        'send_invitation': False
                    })
                    for collaborator in collaborator_vals_list
                ]
        return result

    @api.model
    def _selection_target_model(self):
        team_model = self.env['ir.model']._get('helpdesk.team')
        return [(team_model.model, team_model.name)]

    share_link = fields.Char(
        "Public Link",
        help="Anyone with this link can access the helpdesk team."
    )
    collaborator_ids = fields.One2many(
        'helpdesk.team.share.collaborator.wizard',
        'parent_wizard_id',
        string='Collaborators'
    )
    existing_partner_ids = fields.Many2many(
        'res.partner',
        compute='_compute_existing_partner_ids',
        export_string_translation=False
    )

    @api.depends('res_model', 'res_id')
    def _compute_resource_ref(self):
        for wizard in self:
            if wizard.res_model and wizard.res_model == 'helpdesk.team':
                wizard.resource_ref = '%s,%s' % (wizard.res_model, wizard.res_id or 0)
            else:
                wizard.resource_ref = None

    @api.depends('collaborator_ids')
    def _compute_existing_partner_ids(self):
        for wizard in self:
            wizard.existing_partner_ids = wizard.collaborator_ids.partner_id

    @api.model_create_multi
    def create(self, vals_list):
        wizards = super().create(vals_list)
        for wizard in wizards:
            if not wizard.resource_ref:
                continue
            # Use sudo() to access team data to avoid security rule issues
            team = wizard.resource_ref.sudo()
            if not team:
                continue
            collaborator_ids_vals_list = []
            team_collaborator_ids_to_remove = [
                c.id
                for c in team.collaborator_ids
                if c.partner_id not in wizard.collaborator_ids.partner_id
            ]
            # Use sudo() to access message_partner_ids
            team_followers = team.message_partner_ids
            team_followers_to_add = []
            team_followers_to_remove = [
                partner.id
                for partner in team_followers
                if partner not in wizard.collaborator_ids.partner_id and partner.partner_share
            ]
            team_collaborator_per_partner_id = {c.partner_id.id: c for c in team.collaborator_ids}
            collaborator_ids_to_add = []
            collaborator_ids_vals_list = []
            for collaborator in wizard.collaborator_ids:
                partner_id = collaborator.partner_id.id
                team_collaborator = team_collaborator_per_partner_id.get(partner_id, self.env['helpdesk.team.collaborator'])
                if collaborator.access_mode in ("admin", "user_all", "user_own"):
                    if not team_collaborator:
                        collaborator_ids_to_add.append((partner_id, collaborator.access_mode))
                    elif team_collaborator.access_mode != collaborator.access_mode:
                        collaborator_ids_vals_list.append(
                            Command.update(
                                team_collaborator.id,
                                {'access_mode': collaborator.access_mode},
                            )
                        )
                elif team_collaborator:
                    team_collaborator_ids_to_remove.append(team_collaborator.id)
                if partner_id not in team_followers.ids:
                    team_followers_to_add.append(partner_id)
            if collaborator_ids_to_add:
                partners_to_add = self.env['res.partner'].browse([pid for pid, _ in collaborator_ids_to_add])
                # Validate partners before adding
                invalid_partners = partners_to_add.filtered(lambda p: not p.partner_share)
                if invalid_partners:
                    raise ValidationError(_(
                        "The following partners are internal users and cannot be added as collaborators: %s"
                    ) % ', '.join(invalid_partners.mapped('display_name')))
                
                partners = team._get_new_collaborators(partners_to_add)
                collaborator_per_partner = {pid: mode for pid, mode in collaborator_ids_to_add}
                collaborator_ids_vals_list.extend(
                    Command.create({
                        'partner_id': partner_id,
                        'access_mode': collaborator_per_partner[partner_id],
                    }) for partner_id in partners.ids
                )
            if team_collaborator_ids_to_remove:
                collaborator_ids_vals_list.extend(
                    Command.delete(collaborator_id) for collaborator_id in team_collaborator_ids_to_remove
                )
            team_vals = {}
            if collaborator_ids_vals_list:
                team_vals['collaborator_ids'] = collaborator_ids_vals_list
            if team_vals:
                team.write(team_vals)
            if team_followers_to_add:
                team.message_subscribe(partner_ids=team_followers_to_add)
            if team_followers_to_remove:
                team.message_unsubscribe(team_followers_to_remove)
        return wizards

    def action_share_record(self):
        # Confirmation dialog is only opened if new portal user(s) need to be created in a 'on invitation' website
        self.ensure_one()
        if not self.collaborator_ids:
            return
        on_invite = self.env['res.users']._get_signup_invitation_scope() == 'b2b'
        new_portal_user = self.collaborator_ids.filtered(lambda c: c.send_invitation and not c.partner_id.user_ids) and on_invite
        if not new_portal_user:
            return self.action_send_mail()
        return {
            'name': _('Confirmation'),
            'type': 'ir.actions.act_window',
            'view_mode': 'form',
            'res_model': 'helpdesk.team.share.wizard',
            'res_id': self.id,
            'target': 'new',
            'context': self.env.context,
        }

    def action_send_mail(self):
        result = {
            'type': 'ir.actions.client',
            'tag': 'display_notification',
            'params': {
                'type': 'success',
                'message': _("Helpdesk team shared with your collaborators."),
                'next': {'type': 'ir.actions.act_window_close'},
            }
        }
        partner_ids_to_notify = []
        for collaborator in self.collaborator_ids:
            if collaborator.send_invitation:
                partner_ids_to_notify.append(collaborator.partner_id.id)
        if partner_ids_to_notify:
            partners = self.env['res.partner'].browse(partner_ids_to_notify)
            # Validate that partners have email addresses
            partners_without_email = partners.filtered(lambda p: not p.email)
            if partners_without_email:
                raise ValidationError(_(
                    "The following partners do not have email addresses and cannot receive invitations: %s"
                ) % ', '.join(partners_without_email.mapped('display_name')))
            
            portal_partners = partners.filtered('user_ids')
            # send mail to users
            self._send_public_link(portal_partners)
            self._send_signup_link(partners=partners.with_context({'signup_valid': True}) - portal_partners)
        return result